Cookie Policy
URL path: /cookie-policy
Effective Date: April 14, 2026
1. About This Policy
This Cookie Policy explains how Ask for Dex uses cookies on its website. Ask for Dex is a Canadian certification institution. We assess and certify people through the DEX (Designated Enablement Expert) credential programme.
DEX operates a 13-band certification architecture across four master levels and 10 industries. This produces 130 certification products. Each product combines a band name and an industry.
Cookies are small text files placed on your device when you visit a website. They help the website remember your choices and improve your experience.
2. How We Use Cookies
Ask for Dex uses cookies for three purposes.
2.1 Strictly Necessary Cookies
These cookies are required for the website to work. They enable core features such as login, shopping cart, and security. You cannot opt out of these cookies. The website cannot work without them.
| Cookie | Purpose | Duration |
|---|---|---|
| Session ID | Keeps your login session active | Session (deleted when the browser closes) |
| Cart token | Remembers items in your shopping cart | 14 days |
| Cookie consent | Remembers your cookie choices | 12 months |
| CSRF token | Protects against cross-site request forgery | Session |
2.2 Analytics Cookies
These cookies help us learn how visitors use our website. They show which pages are visited and how long visitors stay. This information helps us improve the website. Analytics data is grouped and does not identify you.
We use analytics cookies only with your consent.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Tells unique visitors apart | 24 months |
| _ga_* | Google Analytics | Keeps session state | 24 months |
2.3 Functional Cookies
These cookies remember choices you make on the website. Examples include language and display settings. They improve your experience but are not strictly necessary.
We use functional cookies only with your consent.
3. Your Choices
When you first visit askfordex.ca, a cookie consent banner will appear. You can:
- Accept all cookies. This turns on all cookie types listed above.
- Accept necessary only. This turns on strictly necessary cookies only. Analytics and functional cookies will not be set.
- Manage preferences. Choose which categories of cookies to turn on or off.
You can change your choices at any time. Click the "Cookie Settings" link in the website footer.
4. How to Control Cookies Through Your Browser
You can also control cookies through your browser settings. Most browsers let you:
- View what cookies are stored on your device
- Delete some or all cookies
- Block cookies from certain websites
- Block all cookies (this may stop the website from working properly)
Steps for managing cookies vary by browser. Check your browser's help pages for details.
5. Third-Party Cookies
Ask for Dex uses the following third-party services that may set cookies:
- Shopify: Powers our online store and payment processing.
- Google Analytics: Website analytics (with your consent).
- Brillium: Assessment delivery (assessment sessions only).
- Thinkific: Study guide delivery (logged-in members only).
- Accredible: Credential verification.
These third parties have their own privacy and cookie policies. We encourage you to review them.
6. Quebec Law 25 Compliance
Ask for Dex is based in Quebec, Canada. We follow Quebec's Act respecting the protection of personal information in the private sector (Law 25).
In line with Law 25:
- We get your clear consent before setting non-essential cookies.
- We give clear information about the purpose of each cookie type.
- We let you withdraw or change your consent at any time.
- We do not use cookies for profiling or automated decisions.
- We run privacy impact assessments for any new data collection that involves cookies.
7. Updates to This Policy
We may update this Cookie Policy from time to time. Changes may reflect updates to our practices, technology, or legal requirements. The effective date at the top of this page shows when the policy was last updated.
8. Contact
If you have questions about our use of cookies, contact us:
Email: support@askfordex.ca
Privacy and legal inquiries: legal@askfordex.ca
You may also visit our Privacy Policy for more information about how we handle personal information.